Ghana Airports Company Limited (GACL) has extended its agreement with SITA to manage and support all airport passenger processing, baggage management, and airport operations systems across Kotoka International Airport’s newly commissioned Terminal 3 for the next five years.
SITA’s technology will be vital in positioning the airport as the pre-eminent hub in West Africa, leading the way in passenger automation and operational efficiency.
This follows SITA’s successful deployment of these systems to support the opening of the new terminal in October last year.
These systems include common use check-in desks and self-service check-in kiosks, allowing the airport to maximize its capacity by enabling airlines to cost-effectively share the same infrastructure.
The airport will also make use of SITA’s state of the art baggage management technology that will assist airlines in reconciling and tracking bags across the journey.
On the operational side, SITA’s Airport Management Solution will simplify planning and real-time operational control by facilitating collaborative decision-making among stakeholders while optimizing the use of airport resources. It will also support revenue management with its billing and reporting functionality.
Over the next five years, SITA will be responsible for the maintenance and operations of these key systems and integration with other airport systems.
Yaw Kwakwa, Managing Director of Ghana Airports Company, said: “Having implemented many of the solutions in use at Terminal 3, together with their experience across numerous African airports, SITA were best placed to support the management of these vital systems that underpin the smooth operation of Kotoka International Airport.”
Hani El-Assaad, SITA President, Middle East, India & Africa, said: “With a rapidly expanding economy in Ghana, Kotoka International Airport has emerged as one of the main and fastest-growing hubs on the continent. We are pleased to support the smooth operation of this important hub. It is an endorsement of SITA’s experience and proven technology that today is used in many airports across Africa.”
